Jo Smyth
Organisational Culture and Change Specialist
Jo understands teams. The human-centred design approach was engaging, which enabled both speed and buy-in. The best part… it was tailored to the cultural change we were making and the experience of the executive team.
Andrew Hume,
CEO, Early Childhood Management Services
Jo is an executive leader, board professional and change specialist with over 20 years’ experience shaping culture, leadership and organisational transformation.
She works across corporate, government and social impact sectors, designing practical, human-centred approaches to strategy, capability and change.
Known for aligning leadership, communication and culture to deliver measurable outcomes, Jo partners with organisations navigating complexity, growth and disruption.
Her board portfolio focuses on education and employability, contributing to initiatives spanning early childhood, vocational and science and technology education.
Capabilities
Transformation and change
- operating model review / strategy
- capability model review / strategy
- culture review / strategy
- organisational change management
Organisational and business planning
- business model designs
- business coaching
People, culture and wellbeing
- leadership and executive coaching / training
- organisational design and capability frameworks
- organisational change strategy / management
- culture audits / advisory
- position description development / clarification
- performance and development program
- talent strategy development
Brand, marketing and communications
- digital strategy
- digital marketing strategy / implementation
- social media strategy / content / automation
- events strategy / implementation
- content development (web, blogs, case studies)
Information technology
- strategic technology roadmap development
- cyber security and risk management
- architecture, vendor, policy, and cost management review
- major incident management
Philanthropy, grantmaking and impact investing
- employee engagement survey and action planning
- project management training
Clients
Phoenix Australia
Grief Australia
City of Melbourne
Tasmanian Government
City of Hume
Human Services Skills Organisation
Qualifications and recognition
Master of Industrial and Employee Relations, Monash University
Graduate Diploma Business Management, Monash University
Diploma Project Management (PYMBOK), Australian Institute of Management
Company Directors Course graduate, Australian Institute of Company Directors
Cranlana Centre for Ethical Leadership (Colloquium alumni)
Former Chair, Gowrie Victoria Board
Former President, University High School Board
Former Regional Council Chair for Adult, Community and Further Education Board
Jo brought a network of skills and more importantly, a clear appreciation of our mission and the messages we needed to convey. It’s been a real partnership as her team listened, reflected, and gave us options to expand our communications style and to reach different audiences.
Lesley Podesta,
Project Sponsor and Head, Government Relations, Phoenix Australia
Every interaction is a learning opportunity for myself and my team. Jo’s team has guided, challenged, inspired and stretched us to be more courageous and creative in how we excite interest, prepare our leaders and engage our people for change.
Pip Salmon,
Head of Project, Change and Communication, Minter Ellison
